Privacy Policy
Luisa Graff Jewelers has adopted this Privacy Statement in order to inform you of its policies with respect to information collected on this web site. Your use of this web site constitutes your acceptance of this Privacy Statement and your consent to the practices it describes.
Your Privacy:
Luisa Graff Jewelers is committed to respecting your privacy and recognizing your need for appropriate protection and management of the personally identifiable information you share with us. The purpose of this Privacy Statement is to let you know what personally identifiable information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding the use of, and your ability to review and correct, your information. This Privacy Statement applies only to users accessing this web site.
Changes To This Privacy Statement:
We will occasionally amend this Privacy Statement to reflect Luisa Graff Jewlers and user feedback. We encourage you to periodically review this Statement to be informed of how we are committed to protecting your information and providing you with improved content on our web site. By using this web site, you signify your agreement with the terms of this Privacy Statement. This Statement was last updated on May 1, 2008.
How We Collect Your Information:
You can visit many of our web pages without telling us who you are or revealing any personal information about yourself. When you visit our web site, we log general data, such as the name of the Web page from which you entered our web site, which pages you visit on our web site, and how much time you spend on each page. Individual users will remain anonymous, unless you voluntarily tell us who you are.
There may be places on our web site where we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, and credit card information. We also maintain a record of your online transactions, and/or purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers, and content on our web site.
Data Collection Device (cookies, etc):
Our web site uses "cookies." A cookie is a temporary storage mechanism offered by your web browser that allows us to provide a more seamless browsing experience on our web site. We use cookies to:
- Record the visitor's session information (such as the visitor's shopping selections when ordering).
- Record user-specific information on the pages the visitor selects for viewing.
The Children’s Online Privacy and Protection Act (children under 13):
The Children's Online Privacy Protection Act took effect April 21, 2000, and pertains to web sites directed toward children under 13 years of age. LuisaGraffJewelers.com does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC's web site at www.ftc.gov for tips on protecting children's privacy online.
Compliance with Law and Fraud Protection / Disclosure of Information:
If required by law, court order or in the good faith belief that disclosure is otherwise advisable, we may disclose your information. We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Security:
Luisa Graff Jewelers is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of security technologies, procedures and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. For example, we store the personally identifiable information you provide on computer servers with limited access. Additionally, when we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using128bit Secure Sockets Layer (SSL) with extended validation (EV) encryption technology.
You will select a password and account designation upon completing the member registration process and/or purchasing from our web site. You shall be solely responsible for maintaining the confidentiality of the password and account designation, and you shall be responsible for all activities occurring on the web site pursuant to your password or account designation. You shall immediately notify Luisa Graff Jewelers of any unauthorized use of your password or account designation or any other breach of security affecting this web site.
Collection and use of / Communications:
If you provide Luisa Graff Jewelers with personally identifiable information, this information may be used to communicate to you information regarding Luisa Graff Jewlers and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our Web Site's content, layout and services. These uses improve and customize our interactions with you to better meet your needs.
In addition to the uses set forth above, if you contact one of our diamond and jewelry consultants (and provide personally identifiable information to the consultant) or submit a request or inquiry through our Web Site, we will use your information to respond to your inquiry or request and to provide you with any other additional information that we believe may be helpful or interesting to you.
If you place an order with Luisa Graff Jewelers, in addition to the uses set forth above, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we deem helpful or interesting to you.
If you do not want to receive communications from Luisa Graff Jewelers you may elect to opt-out of receiving such communications.
Questions About Our Privacy Statement And Contacting Luisa Graff Jewelers:
If you have any questions about this Privacy Statement, please contact at the following:
Luisa Graff Jewelers
4663 Centennial Boulevard
Colorado Springs, CO 80919
Phone: (719) 260-0100
Legal Information:
See our Terms of Use